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City Dispatcher - Day

Join our Team Today!

Armour Transportation Systems is an award-winning, world-class transportation and logistics company. We are a Platinum member of Canada's Best Managed Companies and a Top Fleet Employer.

Founded in the early 1930s, Armour Transportation Systems has grown to be one of the largest trucking carriers in Canada, with 26 terminals, 4,000 pieces of equipment, nine maintenance facilities, over 750,000 square feet of warehouse space, and more than 2,000 team members.

Our vision is to be the dominant gateway between Atlantic Canada and the world, realizing profitable growth through leading transportation and logistics solutions, global partnerships, exceptional employees, and strategic acquisitions.

Armour Transportation Systems is currently seeking an Day City Dispatcher in our  Fredericton, NB, location.

Armour Transportation Systems is seeking a motivated and organized City Dispatcher to join our Moncton team. The successful candidate will be responsible for planning, coordinating, and ensuring the efficient and effective movement of equipment and freight, while delivering superior service to our customers.

Key Responsibilities:

  • Collaborate with all departments, terminals, and customers to eliminate barriers in the movement of equipment and freight.
  • Communicate clearly with drivers, ensuring they have the necessary paperwork and information to complete their tasks efficiently.
  • Assist internal teams as needed to ensure both planning and revenue-related special circumstances are accurately addressed.
  • Manage equipment utilization and maintenance, seeking opportunities to minimize empty miles.
  • Attend scheduled meetings, training sessions, and company events, including transition meetings, daily reviews, safety meetings, and employee events.

Working Conditions:

  • Fast-paced environment.
  • Day Shift.
  • High volume of customer and driver interactions through various channels, including email, satellite, and phone.

Qualifications:

Essential Competencies:

  • Strong time management skills, with the ability to multitask and meet deadlines.
  • Self-motivated, with excellent analytical decision-making abilities.
  • Effective leadership skills, with the ability to lead teams and communicate clearly.
  • Strong problem-solving skills, capable of analyzing situations, resolving conflicts, and negotiating win-win outcomes.
  • Minimum of 3-5 years dispatching experience required.

Technical Skills:

  • Familiarity with the TruckMate system is an asset.
  • Proficiency in Microsoft Office applications.
  • Strong typing and computer skills.
  • Strong geographical knowledge of the Greater Moncton Area.

Armour Transportation Systems has adopted Good Manufacturing Practices and a Quality Management Program to guide and improve our daily operations. All employees will be trained on these programs through our online training platform.

To apply, please submit your resume to this ad. 

Employment Equity

Armour Transportation Systems is committed to the principles of employment equity. The purpose of employment equity is to ensure that no person is denied employment opportunities or benefits for reasons unrelated to ability.

Armour Transportation Systems welcomes applications from Indigenous peoples, African Canadians and other racially visible persons, persons with disabilities, and women in occupations or positions where they are underrepresented. If you are a member of one of these equity groups, you are encouraged to self-identify on your expression of interest for this position.

For candidates who require accommodation for disabilities through the application and hiring process, please contact us at recruiting@armour.ca or 506-857-0205 to access support.