Armour Transportation Systems is an award-winning, world-class transportation and logistics company. We are a Platinum member of Canada's Best Managed Companies and a Top Fleet Employer.

Founded in the early 1930s, Armour Transportation Systems has grown to be one of the largest trucking carriers in Canada, with 26 terminals, 4,000 pieces of equipment, nine maintenance facilities, over 750,000 square feet of warehouse space, and more than 2,000 team members.

Our vision is to be the dominant gateway between Atlantic Canada and the world, realizing profitable growth through leading transportation and logistics solutions, global partnerships, exceptional employees, and strategic acquisitions.

Armour Transportation Systems is looking for an Intermodal Dispatcher based out of our Dartmouth, NS location.  

Position Overview: The Intermodal Dispatcher is responsible for coordinating the efficient movement of equipment and freight while ensuring compliance with safety regulations. This role requires close collaboration with business partners, terminals, and customers to eliminate obstacles in transit. The ideal candidate will have strong analytical and problem-solving skills to optimize multimodal transit planning and ensure operational efficiency.

Schedule: Monday – Friday, 7:30am – 5:00pm.

Key Responsibilities:

• Ensure compliance with safety measures.
• Collaborate professionally with business partners, terminals, and customers to streamline the movement of equipment and freight.
• Work with internal departments to optimize the use of equipment, including rail assets, chassis assets, and detention avoidance.
• Plan and coordinate multimodal transit solutions, considering all available transport methods (rail, road, vessel).
• Communicate effectively with drivers, ensuring they have the necessary paperwork and information to complete assignments successfully.
• Make and execute dispatch decisions for equipment moving to/from CN rail, tracking all associated resources (containers, chassis, power units, drivers, etc.).
• Perform data entry and create bills based on customer requests via email.
• Track rented equipment and ensure timely returns to avoid additional charges.
• Manage Oceanex bookings according to customer needs and requests.
• Coordinate with steamship lines, Oceanex, CN, and customers to track and manage units, including left-behinds.
• Handle billing processes, including RV creation.
• Identify operational opportunities and communicate findings to relevant departments or terminals to implement resolutions.
• Manage priority duties for various transit operations.
• Respond to emails and voicemails within agreed timelines.
• Participate in pre-planned meetings, training sessions, and company events, including transition meetings, daily reviews, safety meetings, and employee gatherings.
• Assist with vacation coverage planning and ensure supervisors are updated on scheduling.
• Perform additional duties as assigned by the Multimodal Operations Manager based on business needs.

What We’re Looking For

Qualifications:

• Strong analytical skills to assess situations, identify problems, and negotiate effective solutions.
• Ability to adapt to changing priorities and deadlines.
• Excellent time management skills with the ability to multitask and meet deadlines.
• Self-motivated with the capacity to make informed decisions.
• High-level multitasking ability in a fast-paced environment.

Experience:

• Dispatch experience and familiarity with the TruckMate system are preferred assets.
• Proficiency in Microsoft Office, particularly in creating reports using Word and Excel.
• Strong typing and computer skills for efficient data entry and communication.

Working Conditions:

• Fast-paced work environment with frequent communication demands.
• Ability to work flexible shifts if required to cover operational gaps.
• Capacity to manage a high volume of customer and driver communications through email, satellite, and phone.

Why Join Armour?

At Armour Transportation Systems, we are committed to fostering a culture of safety and professional growth. As a Driver Trainer, you’ll have the opportunity to make a meaningful impact on the success and development of our drivers while ensuring compliance and excellence in all operations.

If you’re passionate about safety, skilled in driver education, and ready to contribute to a leading transportation company, we’d love to hear from you!

Apply now to join our team and drive your career forward!

Employment Equity

Armour Transportation Systems is committed to the principles of employment equity. The purpose of employment equity is to ensure that no person is denied employment opportunities or benefits for reasons unrelated to ability.

Armour Transportation Systems welcomes applications from Indigenous peoples, African Canadians and other racially visible persons, persons with disabilities, and women in occupations or positions where they are underrepresented. If you are a member of one of these equity groups, you are encouraged to self-identify on your expression of interest for this position.

For candidates who require accommodation for disabilities through the application and hiring process, please contact us at hiring@armour.ca or 506-857-0205 to access support.

Armour Transportation Systems has adopted Good Manufacturing Practices and a Quality Management Program to guide and improve our daily operations. All employees will be trained on these programs through our online training platform.