
Terminal Clerk
Armour Transportation Systems is an award-winning, world-class transportation and logistics company. We are a Platinum member of Canada's Best Managed Companies and a Top Fleet Employer.
Founded in the early 1930s, Armour Transportation Systems has grown to be one of the largest trucking carriers in Canada, with 26 terminals, 4,000 pieces of equipment, nine maintenance facilities, over 750,000 square feet of warehouse space, and more than 2,000 team members.
Our vision is to be the dominant gateway between Atlantic Canada and the world, realizing profitable growth through leading transportation and logistics solutions, global partnerships, exceptional employees, and strategic acquisitions.
Armour Transportation Systems is looking for a Terminal Clerk based out of our Bridgewater, NS location.
Position Overview: The Terminal Clerk plays a vital role in supporting the daily administrative and dispatch functions at the terminal. This position ensures the accurate entry and processing of essential data, effective coordination with drivers and internal teams, and the smooth flow of communication to maintain operational efficiency and exceptional service levels.
Key Responsibilities:
- Perform timely and accurate data entry
- Check-in and check-out drivers efficiently
- Maintain undelivered reports and complete daily coding
- Ensure POD (Proof of Delivery) compliance
- Prepare and distribute On-Time Delivery reports
- Respond to customer tracing requests
- Support the OS&D (Over, Short, & Damaged) process, including dock checks
- Manage Hold for Pickup items
- Process AR miscellaneous transactions and cash collections
- Prepare terminal deposits and process credit card payments
- Scan and file paperwork (e.g., BOLs, PODs)
- Maintain and clean up the pickup screen
- Provide general dispatch support
- Order office supplies as needed
- Participate in scheduled calls and meetings (e.g., Terminal Admin calls)
- Coordinate timely delivery and pickup of freight using dispatch tools
- Communicate expectations clearly to drivers and ensure they have necessary documentation
- Verify that delivery trucks are properly manifested prior to departure
- Respond promptly to emails and phone inquiries
- Collaborate with Dispatch, Dock, Drivers, and other departments to meet customer requirements
- Escalate issues or concerns to the Terminal Manager or Supervisor
- Complete additional tasks or projects as assigned
What We’re Looking For
Qualifications:
- Strong time management and organizational skills
- Ability to multi-task and prioritize in a fast-paced environment
- Self-motivated with a proactive approach to tasks
- Outgoing and collaborative attitude
- Conflict resolution and negotiation skills
- Openness to giving and receiving constructive feedback
- Effective problem-solving and decision-making abilities
- Clear and professional communication skills
- Team-oriented mindset
- Flexibility to adapt to changing priorities and deadlines
- Consistent and professional demeanor
Education & Experience:
- Industry-related experience preferred
- Certification through CITT or other industry credentials is an asset
- Experience with TMW Systems is an asset
- Proficiency in Microsoft Office, including Word and Excel
- Strong typing and data entry skills
Why Join Armour?
At Armour Transportation Systems, we are committed to fostering a culture of safety and professional growth. As a Driver Trainer, you’ll have the opportunity to make a meaningful impact on the success and development of our drivers while ensuring compliance and excellence in all operations.
If you’re passionate about safety, skilled in driver education, and ready to contribute to a leading transportation company, we’d love to hear from you!
Apply now to join our team and drive your career forward!
Employment Equity
Armour Transportation Systems is committed to the principles of employment equity. The purpose of employment equity is to ensure that no person is denied employment opportunities or benefits for reasons unrelated to ability.
Armour Transportation Systems welcomes applications from Indigenous peoples, African Canadians and other racially visible persons, persons with disabilities, and women in occupations or positions where they are underrepresented. If you are a member of one of these equity groups, you are encouraged to self-identify on your expression of interest for this position.
For candidates who require accommodation for disabilities through the application and hiring process, please contact us at hiring@armour.ca or 506-857-0205 to access support.
Armour Transportation Systems has adopted Good Manufacturing Practices and a Quality Management Program to guide and improve our daily operations. All employees will be trained on these programs through our online training platform.